Centralize technical knowledge, prevent information loss, and deliver instant solutions with Manuel's AI-powered platform - specifically designed for HVAC professionals.
Traditional knowledge management tools aren't built to handle the fast-moving, high-stakes environment of installation work—where every minute of downtime counts.
Critical information spread across PDFs, manuals, and tribal knowledge makes finding solutions time-consuming and frustrating.
When technicians can't find answers quickly, service calls take longer and often require multiple visits—hurting both efficiency and customer satisfaction.
When experienced technicians retire or leave, they take years of valuable expertise with them—expertise that could have benefited your entire team.
Manuel's AI platform transforms how installation companies access, manage, and leverage technical knowledge.
Immediate access to Manuel's continuously updated internal database with comprehensive official manuals and fault codes.
Ensure all your company knowledge is accessible, organized, and secure in one central place.
Stop endlessly browsing documents or digging through PDFs. Manuel's conversational AI interface—accessible through Web App and WhatsApp—provides instant answers.
Our platform seamlessly integrates with your existing workflows to provide instant access to knowledge when and where it's needed.
Upload your technical documentation, manuals, and company knowledge to create your private knowledge base.
Manuel's AI analyzes and indexes all content, connecting related information and creating a comprehensive knowledge network.
Your team accesses this knowledge through our web platform or WhatsApp, getting instant answers to technical questions.
Error Code EA on Bosch 30 HRC Turbo Tower Solar
This error indicates a problem with the temperature sensor. The system is detecting an abnormal temperature reading which has triggered a safety shutdown.
Troubleshooting steps:
When a question is asked, Manuel:
Give your support agents, technicians, sales, and HR teams instant access to expertise, from office desk to customer site.
Equip your support team with instant access to accurate information, enabling them to resolve customer issues faster and more effectively.
Give technicians on-site access to troubleshooting guides, fault code explanations, and installation manuals—all through a simple chat interface.
Accelerate onboarding and continuing education by giving new and existing staff access to your organization's collective knowledge.
Dutch installation companies share measurable improvements after implementing Manuel.
"Since implementing Manuel AI, we've significantly reduced the time our technicians spend searching for information. It has simplified our support processes dramatically, leading directly to happier customers and fewer repeat service visits."
Technical Director, NLHeating
"Our support team has seen a 40% reduction in call handling time and a 25% decrease in escalations since using Manuel. The ability to quickly access accurate information has transformed our customer service capabilities."
Support Manager, TechWarmte
"As we expanded our business, retaining specialized knowledge became a challenge. Manuel has been essential in preserving expertise and making it accessible to both new and experienced staff members."
Operations Director, KlimaatExpertise
Reduction in time spent searching for information
Improvement in first-call resolution rates
Decrease in repeat service visits
Technician satisfaction with the platform
We combine deep HVAC industry expertise with cutting-edge AI technology to solve real-world challenges.
Join the leading HVAC companies using Manuel to streamline operations, enhance customer satisfaction, and preserve critical technical knowledge.
Request a DemoInterested in learning how Manuel can help your organization? We'd love to hear from you.
Burgemeester Bosmastraat 3
7101 DE Winterswijk
Netherlands
+31 543 227 272
info@manuel.chat
Manuel BV
96013540